Privacy Policy

Your Privacy Matters. Here's How We Protect Your Data.

Last Updated: April 19, 2026

1. Information We Collect

Account Information

Name and email address
Password (encrypted)
Profile photo (optional)
Educational institution (.edu email for student discount)

Study Data

Questions answered and performance metrics
Study session duration and patterns
AI tutor conversation history
Progress and readiness scores
Bookmarked questions and notes

Payment Information

Payment card details (processed by Stripe, not stored by us)
Billing address
Transaction history

Technical Data

IP address and location (country/region)
Browser type and device information
Usage logs and analytics
Cookies and similar technologies

2. How We Use Your Information

Provide and improve our educational services
Personalize your learning experience and study plans
Process payments and manage subscriptions
Send important account and service updates
Analyze usage patterns to improve the platform
Prevent fraud and ensure platform security
Comply with legal obligations

3. Information Sharing

We may share your information with:

Service Providers (Subprocessors)

Anthropic: AI tutor responses (Claude models).
Google (Generative AI / Gemini): AI content generation and tutor responses (Gemini models).
Google Analytics: Aggregated product usage analytics.
OpenAI: AI assistant responses, embeddings, and text-to-speech.
PostHog: Product analytics and feature-flag delivery.
Resend: Transactional and lifecycle email delivery.
Sentry: Error monitoring and performance diagnostics.
Stripe: Payment processing and subscription billing.
Supabase: Primary application database, authentication, and file storage.
Vercel: Application hosting, edge runtime, and CDN delivery.

A full list with data categories and processing regions is available on our Subprocessors page.

Tutors (If Using Tutoring Services)

Your name and session booking details
Relevant study progress (with your consent)

We do not sell your personal information to third parties.

4. Data Retention

Account data: Retained while your account is active
Study data: Retained for 2 years after account closure
Payment records: Retained for 7 years (legal requirement)
AI conversation logs: Retained for 90 days

5. Your Rights

You have the right to:

Access: Request a copy of your personal data
Correction: Update inaccurate information
Deletion: Request deletion of your account and data
Export: Download your data in a portable format
Opt-out: Unsubscribe from marketing communications

To exercise these rights, visit your account settings or contact us at privacy@studynovia.com.

6. Cookies

We use cookies for:

Essential: Authentication and security
Functional: Remembering your preferences
Analytics: Understanding how you use the platform

You can manage cookie preferences in your browser settings.

7. Children's Privacy

StudyNovia is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

Users under 18 should not provide marketing consent without parental permission.

8. GDPR (European Users)

If you are in the European Economic Area, you have additional rights:

Right to object to processing
Right to restrict processing
Right to data portability
Right to withdraw consent
Right to lodge a complaint with a supervisory authority

Our legal basis for processing includes consent, contract performance, and legitimate interests.

9. CCPA (California Residents)

California residents have the right to:

Know what personal information is collected
Request deletion of personal information
Opt-out of the sale of personal information (we do not sell data)
Non-discrimination for exercising privacy rights

10. Security

We implement industry-standard security measures including:

Encryption in transit (HTTPS) and at rest
Regular security audits
Access controls and authentication
Secure payment processing via Stripe (PCI-DSS compliant)

11. Changes To This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or to exercise your rights:

Email: privacy@studynovia.com

Data Protection Officer: dpo@studynovia.com

Questions About Your Privacy?

We're Here To Help. Reach Out To Our Privacy Team Anytime.

Contact Privacy Team View Terms Of Service